PRE-ORDER: This item is available for pre-order now. Orders start shipping after Nov 17, in the order they were placed. Thank you for your patience!
About Nature Stones
Kindly be aware that all natural stones exhibit minor variations in color. As a result, you may notice natural lines, pits, or color variations, which are normal and inherent to the stone's natural beauty. The distinct hues and textures of each stone are a result of their inherent natural characteristics, making every piece truly one-of-a-kind.
Our Guarantee
Customer experience matter. Each Hayamoon piece is handmade to order and each natural stone bead hand picked, carefully custom-sized for a perfect fit. No slipping, no squeezing — just comfort that moves with you. Whether you prefer a snug wrap or a relaxed drape, we craft your jewelry to match your exact wrist and neck measurement. Because your energy — and your fit — should be personal.
If you're unsatisfied with your purchase, please message us directly. We'd be more than happy to make your experience a perfect one.
✨Additionally, we offer one-year repair guarantee due to any quality issues.
Shipping
Bracelets are handcrafted within 1–5 business days, depending on the design complexity. We appreciate your patience.
Delivery takes 2–7 days or longer depending on location and the shipping service you opt in.
Return & Exchange
• We offer free returns due to quality issue on our end. A pre-paid shipping label will be provided to you to ship it back to us.
• Customer is only responsible for return shipping for change-of-mind and size exchange. A restocking fee may apply.
• We offer resizing/re-stringing with a small fee.
• Because each piece is handmade, we prefer exchange than return.
• If a gift is returned, a gift receipt is required. Customer is responsible for return shipping. A restocking fee may apply.
We truly appreciate your understanding.
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